| |  | | Social and Community Service Managers | | | | Summary|Description|Requirements|Salaries|Employment|Articles|Community | | | | | | Careers / Social and Community Service Managers | | | | | | | | | | Summary Description | | | Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers. | | | | | | | Sample Job Titles | | | 1. | Adoption Services Manager | | 2. | Adult Daycare Coordinator | | 3. | Borough Coordinator | | 4. | Bureau Director | | 5. | Child Welfare Director | | 6. | Children's Service Supervisor | | 7. | Clinical Services Director | | 8. | Club Manager | | 9. | Community Center Director | | 10. | Community Organization Director | | 11. | Community Outreach Coordinator | | 12. | Community Service Director | | 13. | Community Service Organization Director | | 14. | Community Services Block Grant/Outreach Social Worker (CSBG/Outreach Social Worker) | | 15. | Contract Sheltered Workshop Supervisor | | 16. | Counseling Services Manager | | 17. | Department Director | | 18. | Director of Casework | | 19. | Director of Casework Department | | 20. | Director of Casework Services | | 21. | Director of Child Welfare Services | | 22. | Director of Community Center | | 23. | Director of District Office | | 24. | Director of Family Service Center | | 25. | Director of Field Coordination | | 26. | Director of Field Service | | 27. | Director of Group Counseling Program | | 28. | Director of Neighborhood Service Center | | 29. | Director of Scout Work | | 30. | Director of Social Services | | 31. | Director of Teenage Activities | | 32. | Director of Veterans Affairs | | 33. | District Leader | | 34. | District or District Office Director | | 35. | Family Service Center Director | | 36. | Field Administrator | | 37. | Field Director | | 38. | Field Representative | | 39. | Grant Manager | | 40. | Grant Officer | | 41. | Grants Administrator | | 42. | Group Home Manager | | | | 43. | Group Work Program Director | | 44. | Home Service Director | | 45. | Membership Director | | 46. | Multi-Share Program Coordinator | | 47. | Neighborhood Service Center Director | | 48. | Non Profit Director | | 49. | Non-Profit Director | | 50. | Nonprofit Director | | 51. | Nonprofit Manager | | 52. | Offender Workforce Development Program Manager (OWDPM) | | 53. | Outreach Coordinator | | 54. | Parole Director | | 55. | Personal Care Attendant/Independent Living Services Coordinator (PCA/ILS Coordinator) | | 56. | Program Director | | 57. | Program Manager | | 58. | Psychiatric Social Worker Supervisor | | 59. | Public Welfare Director | | 60. | Red Cross Executive Director | | 61. | Rehabilitation Center Manager | | 62. | Residential Supervisor | | 63. | Scout Executive | | 64. | Service Director | | 65. | Sheltered Workshop Executive Director | | 66. | Social Service Agency Director | | 67. | Social Service Coordinator | | 68. | Social Service Director | | 69. | Social Services Director | | 70. | Social Services Manager | | 71. | Social Welfare Administrator | | 72. | Social Work Administrator | | 73. | Student Activities Director | | 74. | Teenage Program Director | | 75. | Vocational Rehabilitation Administrator | | 76. | Volunteer Services Director | | 77. | Volunteer Services Manager | | 78. | Volunteer Services Supervisor | | 79. | Welfare Administrator | | 80. | Welfare Director | | 81. | Welfare Manager | | 82. | Welfare Officer | | 83. | Youth Program Director | | | | | | | | | | Job Tasks | | | | Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. - Monitor performance of organizational members or partners.
| | | Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. - Conduct opinion surveys or needs assessments.
- Resolve customer complaints or problems.
| | | Recruit, interview, and hire or sign up volunteers and staff. - Interview employees, customers, or others to collect information.
- Hire personnel.
- Recruit personnel.
| | | Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. - Establish interpersonal business relationships to facilitate work activities.
| | | Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. - Develop operating strategies, plans, or procedures.
- Direct administrative or support services.
| | | Direct activities of professional and technical staff members and volunteers. | | | Plan and administer budgets for programs, equipment, and support services. - Prepare operational budgets.
| | | Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. - Develop organizational policies or programs.
| | | Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. - Prepare financial documents, reports, or budgets.
- Maintain operational records.
| | | Research and analyze member or community needs to determine program directions and goals. - Analyze market research data.
| | | Implement and evaluate staff, volunteer, or community training programs. - Evaluate training programs, instructors, or materials.
- Manage human resources activities.
| | | Represent organizations in relations with governmental and media institutions. - Represent the organization in external relations.
| | | Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies. - Advise others on legal or regulatory compliance matters.
| | | Speak to community groups to explain and interpret agency purposes, programs, and policies. - Promote products, services, or programs.
| | | Direct fundraising activities and the preparation of public relations materials. - Coordinate special events or programs.
| | | Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted. - Analyze impact of legal or regulatory changes.
| | | | | | | | | Work Activities | | | | 94 | | | | Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. | | | | | 93 | | | | Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. | | | | | 93 | | | | Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. | | | | | 91 | | | | Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | | | | | 90 | | | | Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. | | | | | 89 | | | | Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. | | | | | 89 | | | | Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | | | | | 87 | | | | Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. | | | | | 87 | | | | Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. | | | | | 86 | | | | Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | | | | | 86 | | | | Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | | | | | 86 | | | | Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. | | | | | 84 | | | | Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. | | | | | 84 | | | | Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. | | | | | 82 | | | | Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. | | | | | 81 | | | | Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | | | | | 79 | | | | Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. | | | | | 77 | | | | Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | | | | | 77 | | | | Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. | | | | | 77 | | | | Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. | | | | | 76 | | | | Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. | | | | | 75 | | | | Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. | | | | | 75 | | | | Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. | | | | | 72 | | | | Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. | | | | | 70 | | | | Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | | | | | 69 | | | | Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | | | | | 69 | | | | Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. | | | | | 68 | | | | Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. | | | | | 65 | | | | Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. | | | | | 65 | | | | Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. | | | | | 65 | | | | Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | | | | | 56 | | | | Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. | | | | | 52 | | | | Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. | | | | | 41 | | | | Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. | | | | | 36 | | | | Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. | | | | | 31 | | | | Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. | | | | | | | | | | | | | | Nature of the Work | | | | | | | Working Conditions | | | | | | | | << Previous Page | Next Page >> | | | | Source: MyPlan.com, LLC, 2019; includes information from the O*NET 20.3 database, 2016, and the Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-2024 Edition. O*NET™ is a trademark of the U.S. Department of Labor, Employment and Training Administration. | | | | | | | | | | | | Interesting Fact | | | | | Female-owned businesses are now growing at twice the rate of all private companies. | | | | Did you know... | | | | | The MyPlan.com Career College Database provides detailed profiles on more than 4,200 different vocational schools in the U.S. | |
| | | | | | | 
